Platform Feature Suite
Every tool required to orchestrate, automate, scale, and secure your business messaging operations.
1. Multi-Channel Communication
Manage WhatsApp, Telegram, and SMS from a single login. Selecting any channel dynamically transforms the entire UI, API endpoints, logs, and settings to that specific channel.
2. Cryptographic API Keys
Generate channel-scoped keys (flp_live_...) stored only as SHA-256 hashes. Restrict keys by IP whitelist, configure scopes, and monitor per-key request duration and errors.
3. Delivery Tracking & History
Track every message through its full lifecycle: PENDING, QUEUED, SENT, DELIVERED, and READ. Detailed error diagnostic logs capture carrier rejections and provider codes.
4. HMAC-Signed Webhooks
Receive real-time HTTP callbacks for message events. Outgoing payloads carry an X-FunLoop-Signature HMAC-SHA256 header and automatic exponential retry policies.
5. Granular IP Allowlisting
Lock down API key access and administrative logins to specific static IP addresses or CIDR blocks. Blocked connections are terminated before parsing payloads.
6. Bulk Campaigns & Queues
Upload CSV contact lists, preview recipient counts, and dispatch high-volume campaigns with controlled queue pacing, pause/resume capability, and recipient reports.
7. Template Management
Store reusable message templates with dynamic placeholders like {NAME}, {ORDER_ID}, and {DATE}. Support for telecom DLT template registration.
8. Scheduled Message Dispatch
Queue reminders, customer alerts, and marketing broadcasts to send at specific future dates and times with background worker execution.
9. Keyword Auto-Replies
Configure automated bots that trigger responses on Exact, Contains, or Regular Expression keyword matches across WhatsApp, Telegram, and SMS.
10. Anti-Ban & Risk Governor
Human typing delay simulation (2-5s), batch jitter (4-12s), new account warm-up ramping, automated STOP keyword blacklisting, and campaign circuit breakers.
11. Usage Analytics & Quotas
Live visual dashboards for sent, delivered, failed, and queued volumes. Monitor daily quotas, monthly subscription allowances, and carrier cost breakdowns.
12. Multi-Tenant Team Roles
Invite team members into your organization workspace with role-based access control: Owner, Admin, Developer, Campaign Manager, and Support Agent.
13. Subscriptions & Billing
Flexible single-channel or bundled subscription tiers, automated invoice generation with GST compliance, UPI/QR payments, and instant quota renewals.
14. Comprehensive Audit Logs
Immutable administrative audit trails tracking key creations, permission adjustments, settings updates, user status toggles, and message broadcasts.
15. Two-Factor Authentication (2FA)
Protect user and admin accounts with TOTP authenticator app support (Google Authenticator, Microsoft Authenticator), device sessions, and remote logout.